Complaints Department

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Anonymous said...

Interesting experience at the Harbour Inn Solva.
Having been informed that they had no lime cordial, I was then told that they didn't sell lemonade in half pints. There then followed a spirited discussion between two members of staff, at the end of which we got a half pint of lemonade. Attitude adjustment needed.

Anonymous said...

My family and i visited the lamb and flag in abergavenny for lunch today, which i must say was very nice, our 7wk old granddaughter needed changing and was shown to the disabled/baby changing room.on opening the door the stench was horrific,the sanitary bin in the toilet was overflowing with both adult and child nappies. Staff say that they are aware of it and are waiting for the company to come and empty it. I am very surprised that the staff had let this happen and why not empty or at least put some of the nappies in a black bag .

Anonymous said...

Why is the church inn In bedwellty Aberbargoed
It's breaks my heart that it's fallen into bad management I've been a customer there since 1959. It does not open every day. And my feelings are that Brains should look into it to save it. It's so sad that it's allowed to get in this state. Please. Can you look into it.

roderick mccaffery said...

i was in the monachty hotel tonight having a friday night drink with a friend and talking at the bar when the barmaid told us to be quiet as she was taking an order, i though she was joking but again she repeated herself and i said thought she was being rude and she said, if you dont like it go and drink someware else.

I am a local business man that has drunk in the bar for nearly 20 years and am 63 years of age and have never been spoken to like this ever in my life.

I am a locksmith and have done lots of work in the monachty over the last decade but will never set foot back in the place again.

On a business level you can employ a locksmith from miles away and pay them hundreds of pounds instead of my tens of pounds.

The barmaid in question is called Ania.

I will be posting an extended version of this complaint on facebook, trip adviser and any other site that i can think of.


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